Contact us

BEFORE you contact us, here are some answers to common questions :)

When will you receive your tracking number?
You will usually receive your tracking number within 2 to 4 days.
Why isn't my tracking number working?
It may take up to 5 business days for your tracking number to activate once you receive it.
How fast is the delivery time?
7-15  Business days 
What is the exchange/return policy?
Orders may be refunded within 30 minutes after purchasing only if it hasn't been processed yet. We cannot cancel any orders after its been fulfilled. However, if you are not satisfied with your products we would happily help you send it back to us aswell as give you a full refund :)

You can expect an email response within 24-48 hours.

Email: shopyesnineteen@hotmail.com